Device

Make sure that the Koolmesh app enabled devices are powered on and your mobile device’s Bluetooth is on. If still can’t find your device, then you need to click “can’t find your device” searching your device in “current networks” and “Other networks”. If the device is on the list of “Other networks”，which means this device has been added to other networks, then you need to reset it first. How to reset it please refer to video.

Koolmesh will store all data on local devices and synchronize it to the server. Unless you delete the data, it will be stored permanently, even when the power is off.

There is a “Test mesh network connection quality” in Koolmesh app which can test the Bluetooth connection quality. Green means that the devices are in a good connection quality and red means opposite.Maintaining 90%-100% connectivity is strongly recommended for every mesh lighting control network

You can go to the “devices” page and click the devices you would like to check and Koolmesh app will link to all the parameters setting of this device automatically. You can check the firmware version on the top of the setting page.

When deleting a device, make sure it is online. If the device is offline (e.g., powered off or disconnected from the mesh network) and you force-delete it from the Koolmesh app, a warning triangle will appear when you try to add the device again after it comes back online. In this case, you need to reset the device without cutting the power and then add it back to your network. For detailed instructions, please refer to the video. 
 

You can add the device in bulk, but you need to rename it one by one. There is no way to reset devices in bulk.

You can set the luminaries’ status in the luminaries’ section. More detail please refer to page 45 of the App User Manual 2.2